Booking policies/procedures
To schedule an appointment with me at NASH Hair & Co, there are several convenient methods available: through our online booking portal, in-person at the salon, or via direct correspondence.
Online Booking:
Our online booking portal can be accessed through multiple platforms, including our website (www.nashhair.com.au), Instagram (@nashhairco or @ab_hairdressing), and Facebook (https://www.facebook.com/nashhairco). The online booking portal is accessible 24/7 and allows you to book appointments up to 4 months in advance.
When booking online, Square will prompt you to provide your card details to secure the appointment. Please note that while there is no deposit or booking fee required at the time of booking, our cancellation and no-show policy applies, and charges may be incurred for cancellations or no-shows.
All appointments booked through our online portal must be confirmed by me personally. You will receive notification once your appointment has been confirmed.
In-Salon Booking:
Alternatively, you can choose to schedule your appointment in-person at the salon. In-person appointments are typically scheduled when booking your next appointment after a service has been completed. As I operate on an appointment-only basis, there may be times when I am not present at the salon. In such cases, please send me a message using the contact information provided below.
Direct Correspondence:
For manual appointment scheduling or any inquiries, you can reach me via email at hello@nashhair.com.au or through Instagram direct messaging (@nashhairco or @ab_hairdressing). While I strive to respond promptly, please understand that I may be busy attending to clients, and I appreciate your patience.
Additional Considerations:
- If you have any specific requests or concerns regarding your appointment, feel free to communicate them to us in advance.
- Please arrive on time for your scheduled appointment to ensure sufficient time for your service.
- If you need to reschedule or cancel your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.
- Late arrivals may result in a shortened appointment time to accommodate other scheduled appointments.
health & wellness assurance policy
At NASH Hair & Co, the health and well-being of our clients and staff are paramount. We understand that unforeseen circumstances such as illness may arise, and we aim to address such situations with care and consideration.
If you arrive for your appointment visibly unwell or exhibiting symptoms of illness, we regret to inform you that your appointment cannot proceed. We kindly request that you reschedule your appointment for a later date when you are feeling better. This policy is implemented not only to protect our clients and staff from the spread of contagious illnesses but also to allow you the opportunity to recover fully. As a mother with a young daughter at home, I am committed to maintaining a safe and healthy environment for all and avoiding any potential spread of illness to my family.
Should you need to reschedule your appointment due to illness, please notify us as soon as possible so that we can accommodate your needs and rearrange your appointment for a more suitable time.
Clients who arrive for their appointment unfit for services or notify us of their inability to attend due to illness will not incur any cancellation fees for rescheduling their appointment. We appreciate your understanding and cooperation in adhering to this policy for the well-being of everyone in our salon community.
In return, if I find myself feeling unwell on the day of your appointment, I will promptly notify you and make every effort to find an alternate appointment time that suits both parties. In cases where I am unable to reschedule your appointment within 1 week of your original booking, I will extend a 10% discount offer as a token of appreciation for your understanding.
CANCELLATION/NO SHOW POLICY
At NASH Hair & Co, we value your time and commitment to your appointments. As a courtesy, appointment reminders are sent out 72 hours prior to your scheduled time. We understand that unforeseen circumstances may arise, necessitating changes to your appointment. In such instances, we kindly request that you contact us as soon as possible to either cancel or reschedule.
Should you need to cancel within 24 hours of your appointment or fail to attend without prior notification, a cancellation fee equivalent to 50% of the original booking will be applied. Please note that failure to attend three consecutive appointments will result in a suspension from booking future appointments with our salon, in addition to the application of the cancellation fee.
We recognize that emergencies can occur, and in such cases, this fee will be waived. Additionally, if you simply need to reschedule, the fee will also be waived. However, repeated rescheduling within 24 hours of your appointment will incur the aforementioned fee.
As a small business, missed appointments have a significant impact on our business operations. Your timely notification of rescheduling not only allows us to accommodate other eager clients but also ensures the continued operation of our salon.
late arrivals policy
At NASH Hair & Co, we strive to provide exceptional service and maintain a punctual schedule to ensure a seamless experience for all our clients. Please review our late arrival policy below:
As the sole stylist at NASH Hair & Co, I meticulously manage my schedule to accommodate each client’s needs effectively. Punctuality is crucial to maintaining the efficiency of our appointments. We kindly request that you arrive no more than 15 minutes either side of your scheduled appointment time.
If you anticipate being late, please notify us as soon as possible. While we will make every effort to accommodate your needs, please understand that tardiness may impact the quality of your service.
Here’s how we handle late arrivals:
- Notification: If you are more than 15 minutes late, we will send a courtesy text to remind you of your appointment time.
- Appointment Adjustment: Arriving more than 20 minutes late may result in your appointment being shortened, and some services may be unable to be provided.
- Forfeiting your appointment: After 30 minutes past your original booking, your appointment will be forfeited, and a 50% cancellation fee will be charged. This will be counted as a no-show, as we will not be able to complete your service at the high standards we aim for.
- Late Fees: Repeat instances of tardiness (two occurrences) will incur a late fee of $50. After three occurrences, we reserve the right to suspend your ability to book future appointments.
- Accountability: We value both your time and ours. In the event that we are running behind schedule, we will promptly notify you and offer a 10% discount on your service if we are delayed by 30 minutes or more.
While we strive to maintain punctuality, unforeseen circumstances may arise. We appreciate your understanding and cooperation in adhering to our late arrival policy.
extended hours & holiday surcharge policy
At NASH Hair & Co, we prioritise providing exceptional service to our valued clients during our regular trading hours. To ensure the smooth operation of our salon, please note the following policies regarding appointments made outside of our standard hours of operation:
Our regular trading hours are as follows:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 9am – 5pm
- Thursday: 10am – 8pm
- Friday: 10am – 8pm
- Saturday: 9am – 6pm
- Sunday: Closed
We operate strictly on an appointment basis, with bookings available up to four months in advance via our live online system. Please note that bookings must be made at least 12 hours prior to the desired appointment time. Failure to do so may result in unavailability.
While we strive to accommodate our clients’ scheduling needs, appointments requested outside of our regular trading hours may be accommodated within reason. However, such appointments will incur a premium booking rate, with an additional surcharge of 20%.
For appointments requested on public holidays, please be aware that our trading hours may differ from our regular schedule. Any adjustments to our hours of operation will be communicated in advance and prominently displayed on our profile under the “Public Holidays” highlight. Should you require an appointment on a public holiday and we are able to accommodate your request, a 20% surcharge will apply.
As the director and sole stylist of NASH Hair & Co, I am not only committed to providing exceptional salon services but also value the precious time spent with my family outside of work hours. Your understanding and cooperation regarding our booking policies are greatly appreciated.
service pricing policy/ies
Transparent Pricing:
At NASH Hair & Co, our prices are determined by the skill level required, products used, and the time needed to complete the service. We are committed to providing transparent pricing for all our services. You can easily access current pricing information on our booking portal, ensuring clarity and transparency for our clients. It’s important to note that while we strive to keep our booking portal up-to-date, the listed prices serve as a guide, and actual service pricing may vary based on factors such as hair length, density, and any special requests you may have. Prior to starting your appointment, we will provide you with a price range and explain any potential additional charges.
Additional Charges:
We believe in upfront communication about pricing to avoid surprises. Any additional charges for extra services or special requests will be clearly communicated to you before proceeding with the service. Common additional charges may include the need for extra product due to extreme hair lengths/density or additional services required to achieve your desired outcome, such as a deep conditioning treatment.
Obtaining a Quote:
If you have specific requirements or would like a personalized quote, please contact us directly to arrange a complimentary in-person consultation. Please note that quotes provided via correspondence may not be the most accurate, as it’s challenging to estimate timing and product requirements without seeing your hair in person.
Price Increases:
From time to time, we may adjust our prices to account for changes in operating costs or to maintain the quality of our services. Any price increases will be communicated to our clients in advance, ensuring transparency and allowing for sufficient notice. Bookings made prior to the announced price increase will be honored at the previous pricing. Quotes provided before a price increase will be honored for up to 3 months from the date of issuance, after which the updated rates will apply.
Tax and Gratuity:
All prices quoted are tax inclusive to avoid any confusion at checkout. Any services or product prices that do not include tax will be clearly listed. My pricing is formulated to include my wage and so whilst seriously appreciated, tips are not compulsory nor expected. The best way to pay thanks is to spread the word about how much you love your hair. Google or Facebook reviews make my day just as much as the extra cash.
special offers & promotions policy
At NASH Hair & Co, we occasionally offer special discounts and promotions to our valued clients. To ensure clarity and fairness, we have established the following terms and conditions governing these offers:
Eligibility: Special offers and promotions may have specific eligibility criteria, such as being applicable to new clients only or limited to certain items or services. These criteria will be clearly stated in the promotional materials.
Duration: Each promotional offer will have a specified duration during which it is valid. This duration will be clearly communicated in the promotional materials, and the offer will expire once the specified period ends.
Restrictions: Some promotions may be subject to certain restrictions, such as being redeemable only during off-peak hours or not combinable with other offers. These restrictions will be clearly outlined in the promotional materials to avoid any confusion.
Redemption: To redeem a special offer or promotion, clients must adhere to the specified terms and conditions and present any required promotional codes or vouchers at the time of booking or checkout.
Changes and Cancellations: We reserve the right to modify or cancel any special offer or promotion at our discretion. In the event of a cancellation, clients will be notified promptly, and any bookings made under the promotion will be honoured according to the original terms or refunded if necessary.
Fair Usage: Special offers and promotions are intended for personal use only and may not be resold or transferred to others without prior authorization. We reserve the right to refuse service or invalidate promotional offers if we suspect any misuse or abuse.
Exclusions: Certain services, products, or gift certificates may be excluded from promotional offers at our discretion. These exclusions will be clearly stated in the promotional materials to avoid any misunderstandings.
By participating in our special offers and promotions, clients agree to abide by the terms and conditions outlined above. If you have any questions or concerns regarding our special offers and promotions policy, please feel free to contact us for clarification.
service guarantee
At NASH Hair & Co, I am dedicated to providing you with exceptional service and ensuring your complete satisfaction. I stand behind the quality of my work and offer the following service guarantee:
Satisfaction Guarantee:
I guarantee that you will be delighted with the results of your salon service. If for any reason you are not completely satisfied with your haircut, colour, or any other service provided, please let me know before leaving the salon, and I will make it right.
Free Adjustment:
If you are unhappy with any aspect of your service, I offer a complimentary adjustment within two weeks of your original appointment. Simply contact me to schedule a follow-up appointment, and I will address your concerns to ensure your complete satisfaction.
Open Communication:
I encourage open communication with my clients. If you have any questions, concerns, or special requests regarding your service, please don’t hesitate to discuss them with me. Your feedback is important to me, and I am committed to meeting your needs and preferences.
Quality Products:
I use only high-quality hair care products and tools in my salon services. If you experience any adverse reactions or dissatisfaction with products used during your service, please inform me immediately, and I will take appropriate action to address the issue.
Professionalism and Expertise:
I am a skilled and experienced stylist who is dedicated to delivering top-notch service. I continually invest in training and education to stay up-to-date with the latest trends, techniques, and industry standards, ensuring that you receive the best possible service every time you visit my salon.
Service Guarantee Period:
My service guarantee is valid for two weeks from the date of your original appointment. Please contact me within this period if you have any concerns or issues with your service.
Your Satisfaction is My Priority:
Your satisfaction is my top priority at NASH Hair & Co. If you are not completely satisfied with your salon experience, please let me know, and I will do everything I can to make it right.
complaints procedure
At NASH Hair & Co, we strive to provide exceptional service to all our clients. However, we understand that there may be occasions when you may not be fully satisfied with your experience. We take all feedback seriously and are committed to resolving any concerns promptly and effectively. To ensure transparency and fairness, we have established the following complaints procedure:
Contact Us:
If you have a complaint or concern, please don’t hesitate to reach out to us as soon as possible. You can contact us via email, facebook or instagram. We encourage you to provide as much detail as possible about the issue you encountered.
Acknowledgment:
Upon receiving your complaint, we will acknowledge it promptly, usually within 24 hours. I will review the details provided and work to understand the nature of the issue fully.
Investigation: We will conduct a thorough investigation into your complaint to gather all relevant information and determine the underlying cause. This may involve reviewing salon records, or other relevant documentation.
Resolution: Once we have completed our investigation, we will work to resolve the issue to your satisfaction. Depending on the nature of the complaint, this may involve redoing the service, providing a discount on future services, offering a refund or taking other appropriate actions.
Communication: Throughout the process, we will keep you informed of our progress and any steps taken to address your complaint. We aim to resolve complaints as quickly as possible, but more complex issues may require additional time for investigation and resolution.
Follow-Up: After resolving your complaint, we will follow up with you to ensure that you are satisfied with the outcome. Your feedback is important to us, and we want to ensure that we have fully addressed your concerns.
Documentation: We will keep records of all complaints received, including details of the issue, the steps taken to investigate and resolve it, and any outcomes or actions taken. This helps us track trends, identify areas for improvement, and ensure that similar issues are prevented in the future.
At NASH Hair & Co, we are committed to providing a positive experience for all our clients, and your feedback plays a crucial role in helping us achieve this. If you have any questions or concerns about our complaints procedure, please do not hesitate to contact us. We appreciate your continued support and trust in our salon.
product purchases
At NASH Hair & Co, we strive to ensure that your product purchases contribute to a satisfying and enjoyable experience. To facilitate this, we have established the following Product Purchase and Return Policy:
Product Quality: We meticulously select high-quality products for our clients, all of which have undergone thorough testing by our team to meet our stringent standards of excellence.
Product Availability: While we endeavor to maintain a comprehensive inventory of products, availability may fluctuate based on demand and supplier availability. If a desired product is unavailable, please don’t hesitate to inquire about its availability or explore alternative options. Additionally, you may request a product to be ordered and put on hold for you.
Holding Products: If a product is out of stock and a request is made to put it on hold, payment must be made in advance before the product is ordered specifically for you. Products currently in stock can be held for up to 7 days from the date of request, unless alternative arrangements are made.
Purchase Process: Product purchases can be made in-person at our salon during operating hours. We accept various forms of payment, including cash, credit, or debit cards.
Product Care and Storage: To preserve the quality and integrity of your products, we recommend storing them in a cool, dry place away from direct sunlight and heat. Please adhere to any specific storage instructions provided on the product packaging.
Product Recommendations: Our team is dedicated to providing personalized product recommendations tailored to your unique hair care needs and preferences. Feel free to consult with us during your salon visit for expert advice and suggestions.
gift card policy
At NASH Hair & Co, we offer gift cards as a convenient and thoughtful way to treat your loved ones to our salon services. To ensure a smooth and enjoyable experience for both the purchaser and the recipient, we have established the following Gift Card Policy:
Purchasing Gift Cards: Gift cards can be purchased in-person at our salon during operating hours. There is also the option to purchase gift cards online, via our booking portal or website. They are available in various denominations to suit your budget and preferences. Payment for gift cards can be made using cash, credit, or debit cards.
Redeeming Gift Cards: Gift cards can be redeemed for salon services or retail products offered at NASH Hair & Co. To redeem a gift card, simply present it at the time of payment for your appointment or product purchase. If the total amount of the service or product exceeds the value of the gift card, the remaining balance can be paid using another accepted payment method. Gift cards are not redeemable for cash and cannot be returned or exchanged for cash.
Expiration and Validity: Our gift cards have an expiry of 3 years, providing recipients with the flexibility to use them at their convenience. However, please note that gift cards are non-transferable and cannot be replaced if lost or stolen, so we recommend treating them like cash.
Booking Appointments with Gift Cards: When booking an appointment using a gift card, please inform us in advance and provide the gift card details. Gift cards must be presented at the time of your appointment to apply the credit toward the service.
Gift Card Balance: To inquire about the balance remaining on your gift card, please contact us directly or visit our salon in person. There is also an online portal that allows you to check your balance.
Refunds and Returns: Gift cards are non-refundable and cannot be returned for cash. However, if you are dissatisfied with your purchase of a gift card, please contact us, and we will do our best to address your concerns.
Lost or Stolen Gift Cards: NASH Hair & Co is not responsible for lost, stolen, or damaged gift cards. Treat your gift card like cash and safeguard it accordingly.
By purchasing or using a gift card from NASH Hair & Co, you agree to adhere to the terms and conditions outlined in this Gift Card Policy. If you have any questions or require further assistance, please don’t hesitate to contact us. We appreciate your support and look forward to providing exceptional salon experiences to you and your loved ones.
refund & exchange policy
At NASH Hair & Co, we are committed to ensuring your complete satisfaction with our services and products. Please review our refund and exchange policy below:
Service Refunds:
Refunds for services are not our first course of action in addressing client satisfaction. If you are unsatisfied with the service provided, please inform us immediately before leaving the salon. We will make every effort to address your concerns and make necessary adjustments promptly. If an adjustment cannot be made at the time of notice, an appointment will be scheduled as soon as possible for an adjustment. Our aim is to meet your expectations, and we take pride in our work. Should an issue arise, we will strive to rectify it at no additional charge.
Refunds for services rendered will be considered on a case-by-case basis and will only be offered if attempts to remedy the issue have been unsuccessful. A refund may be provided if the service does not meet our standards of quality and we are unable to resolve the issue after making necessary adjustments.
Requests for refunds must be made within 48 hours of the attempted remedy.
Product Returns & Exchanges:
We accept returns or exchanges on unused hair care products within 14 days of purchase. Products must be in their original packaging and relatively unused (within reason).
Refunds will be issued in the original form of payment, while exchanges can be made for items of equal or lesser value.
Refunds will only be provided if you have tried the product once or twice and have experienced dissatisfaction. Refunds or exchanges will not be granted for products that have been extensively used.
Non-Refundable Services:
Certain services, such as hair extensions or specialty treatments, may be non-refundable once performed due to the nature of the service. In such cases, the product used is non-refundable, while the labor/service charges are refundable if you are unhappy with the results.
We will communicate any non-refundable services prior to your appointment to ensure your understanding before proceeding.
Refund Processing Time:
Refunds will be processed within 7-10 business days from the date of approval. Please note that it may take additional time for the refunded amount to reflect in your account depending on your financial institution’s processing times.
Exchange Processing:
Exchanges for products can be made in-store during our regular business hours. If the exchanged item is of greater value, you will be responsible for paying the price difference. If it is of lesser value, a refund for the difference will be provided.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund. We may request photographic evidence of the damage or defect to facilitate the return process.
Special Circumstances:
We understand that there may be special circumstances requiring exceptions to our refund and exchange policy. Please reach out to us directly to discuss your situation, and we will do our best to accommodate your needs.
We appreciate your understanding and cooperation with our refund and exchange policy. If you have any questions or concerns, please don’t hesitate to contact us.
family-friendly salon policies
At NASH Hair & Co, we understand that our clients may occasionally need to bring their children along to their appointments. While our services are primarily tailored for adults, we strive to maintain a safe and welcoming environment for all, including those with children. As a mother myself, I understand the importance of accommodating the needs of both clients and their little ones, and I always cherish the opportunity to meet your young ones and share a cuddle! To ensure a positive experience for everyone, we have established the following child policy:
Accompanied Children:
Clients are welcome to bring their children to their appointments. However, we kindly request that children remain under the supervision of a parent or guardian throughout their visit to the salon.
Service Limitations:
While we primarily serve adult clients, we understand that situations may arise where children need to accompany their parents. Although our services do not cater specifically to children, we may be able to accommodate certain requests within reason. For instance, if your child requires a haircut while you’re getting your color done, we’re happy to assist whenever possible. However, please note that we do not offer kids cuts as a standalone service.
Consideration for Other Clients:
I work on a one-on-one basis with clients as the sole hairstylist of the salon. However, NASH Hair & Co also hosts three other busy beauty businesses. Therefore, we kindly ask parents or guardians to ensure that their children’s behavior does not disrupt the salon environment or inconvenience others. Excessive noise or disruptive behavior may impact the experience of other clients.
Safety and Liability:
Parents or guardians are responsible for the safety and behavior of their children while in the salon. Please ensure that children do not interfere with salon equipment, tools, or products to prevent accidents or injuries. While I am happy to offer assistance when possible, my primary focus is on providing quality hairdressing services and maintaining a safe and clean environment. Therefore, I may not always be able to keep my eyes on your kiddos.
Notification:
If you plan to bring your child/ren with you, we request that you notify us as soon as possible. This allows us to allocate additional time and resources to accommodate your needs and ensure a seamless salon experience for you and your child.
Feeding the Little Ones:
NASH Hair & Co proudly supports breastfeeding mothers. Please be assured, you are more than welcome to comfortably feed your baby during your appointment. Our capes provide excellent coverage if you choose to breastfeed discreetly. If you prefer not to use a cover or require adjustments to the cape, please inform us, and we will do our best to accommodate your preferences.
While we do not have a completely private area in the salon for breastfeeding mothers, you are welcome to utilize our tea room for privacy. The tea room offers a separate space from the main salon area and windows, providing a more secluded environment. This area, however, is still used by the other booth renters of the salon, therefore, not completely private.
For parents bottle-feeding their babies, we offer access to amenities that can assist you, including:
- The mini-fridge in the main salon area for storing pre-prepared bottles.
- The freezer in our tea room for storing frozen breast milk.
- A microwave in the tea room for heating bottles.
- A hot water dispenser available at our coffee machine (please note, the water is not boiling temperature).
- If you need to rinse bottles, please let us know, and we will provide access to the sink in the tea room.
Thank you for your understanding and cooperation with our child policy. We appreciate the opportunity to serve you and accommodate your needs at NASH Hair & Co. Should you have any questions or concerns regarding our child policy, please do not hesitate to contact us.
photography policy
At NASH Hair & Co, we strive to create a comfortable and enjoyable experience for all our clients. To ensure the privacy and confidentiality of our clients and our work, we have established the following Photography Policy:
- Client Privacy:
- We respect the privacy of our clients and their personal information. Therefore, photography or videography of clients receiving services is strictly prohibited without their explicit consent.
- We do not allow any unauthorised photography or recording within the salon premises, including but not limited to the styling area, wash stations, or waiting area.
- When taking photos or videos in the salon, we ask that you ensure no one is in the background unless consent has been acquired.
- Professional Photography:
- Professional photography sessions within the salon may be arranged with prior approval from salon management.
- Any professional photographer or videographer must obtain written consent from all clients featured in the photographs or videos before capturing their images.
- Social Media and Marketing:
- We may occasionally capture photographs or videos of our work to showcase on our website, social media platforms, or marketing materials.
- Before sharing any client images for promotional purposes, we will seek explicit consent from the client.
- Clients who wish to opt-out of having their images used for promotional purposes can inform us in writing, and we will respect their request.
- When posting images/videos captured in the salon, please tag us in the post (@nashhairco and @ab_hairdressing).
- Client-Owned Devices:
- Clients are welcome to use their personal devices, such as smartphones or cameras, to capture their hairstyles or overall salon experience for personal use.
- However, we request that clients refrain from taking photographs or videos of other clients or staff members without their permission.
- Salon Staff:
- Photographs or videos of salon staff members may be taken with their consent for professional or promotional purposes.
- Staff members reserve the right to decline any photography or recording requests if they feel uncomfortable or if it interferes with their work.
- Child Protection:
- In accordance with our Child Policy, the photography of children under the age of 18 receiving salon services is strictly prohibited.
- We take extra care to ensure the safety and privacy of minors in our salon environment.
- Enforcement:
- Salon staff are responsible for enforcing this Photography Policy and addressing any violations promptly and discreetly.
- Clients who disregard this policy may be asked to delete any unauthorised photographs or videos and may be subject to further action, including termination of services or removal from the premises.
health & safety policy
At NASH Hair & Co, the health and safety of our clients and staff are paramount. We are committed to providing a safe and healthy environment for everyone who visits our salon. Our Health and Safety Policy outlines our commitment to maintaining high standards of health and safety practices:
- Hygiene and Sanitation:
- We adhere to strict hygiene and sanitation protocols to ensure the cleanliness of our salon facilities and equipment.
- All salon equipment, including styling tools, chairs, and surfaces, are regularly cleaned between each client appointment.
- We use high-quality, professional-grade disinfectants approved for use in salon environments to maintain a clean and safe environment.
- Personal Protective Equipment (PPE):
- Our staff members are required to wear appropriate personal protective equipment, including gloves during client appointments to minimise the risk of cross-contamination.
- Compliance with Regulations:
- We comply with all relevant health and safety regulations and guidelines established by local health authorities and government agencies.
- Our staff members receive ongoing training and education on health and safety best practices to ensure compliance with regulatory requirements.
- Risk Assessment and Management:
- We conduct regular risk assessments to identify potential hazards in the salon environment and implement measures to mitigate risks.
- Staff members are trained to recognize and address potential safety hazards promptly to prevent accidents or injuries.
- Emergency Preparedness:
- We have established emergency response procedures to address various scenarios, including fire emergencies, medical emergencies, and evacuation protocols.
- Client Education:
- We provide information and guidance to clients on health and safety protocols within the salon, including hand hygiene, mask-wearing, and social distancing measures.
- Clients are encouraged to adhere to salon policies and procedures to ensure their safety and the safety of others.
NASH Hair & Co is committed to maintaining a safe and healthy environment for our clients and staff. We continuously monitor and update our health and safety practices to align with the latest recommendations and guidelines. If you have any questions or concerns regarding our Health and Safety Policy, please feel free to contact us. Your safety and well-being are our top priorities.
