privacy policy

Privacy Policy

At NASH Hair & Co, we are committed to protecting your privacy and ensuring the security of your personal information. Please review our privacy policy below to understand how we collect, use, and safeguard your data:

  • Information We Collect:
    • Personal Information: When you book an appointment or purchase products from us, we may collect personal information such as your name, email address, phone number, and payment details.
    • Appointment History: We may keep a record of your past appointments, including services received and products/colour used.
    • Communication: We may collect information from your communications with us, including emails, phone calls, or messages through our website or social media channels.
    • Website Usage: We may gather data about your interactions with our website, such as pages visited, time spent on each page, and referring website.
  • How We Use Your Information:
    • Appointment Management: We use your personal information to schedule appointments, manage bookings, and provide salon services.
    • Communication: We may use your contact information to communicate with you about your appointments, promotions, special offers, or updates related to our salon.
    • Payment Processing: Your payment details are used to process transactions for services or products you purchase from us.
    • Improving Services: We may analyse data about appointment history and customer preferences to improve our services and tailor offerings to better meet your needs.
    • Marketing: With your consent, we may use your information to send promotional emails or newsletters about our salon, services, or products.
  • Information Sharing:
    • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our salon, managing appointments, processing payments, or delivering products.
    • Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities.
  • Data Security:
    • We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
    • Access to your personal information is restricted to authorised personnel who need to use it for the purposes outlined in this privacy policy.
  • Your Rights:
    • You have the right to access, update, or correct your personal information. If you would like to review or update your information, please contact us.
    • You have the right to request the deletion of your personal information, subject to certain exceptions such as compliance with legal obligations or legitimate business purposes.
    • You have the right to opt-out of receiving promotional communications from us. You can unsubscribe from marketing emails by following the instructions provided in the email.
  • Changes to this Privacy Policy:
    • We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website with the updated revision date.
  • Contact Us:
    • If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at hello@nashhair.com.au.

Thank you for entrusting NASH Hair & Co with your personal information. We are committed to protecting your privacy and providing you with the best salon experience possible.